XPeng Reportedly Apologizes To User After In-Car App Seeks Facial Recognition Using External Camera

Zinger Key Points
  • Apologizing for the experience, XPeng removed the third-party app.

Chinese electric vehicle maker XPeng Inc. XPEV reportedly apologized after an app in its in-car system asked a user to confirm their identity via facial recognition using an external camera outside the car.

What Happened: The user took to Weibo saying they had to point their face to the camera outside the car in a weird position for facial recognition, reported CnEVPost.

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Responding to the report, XPeng said this happened because the third-party app triggered a risk control policy when the user logged in, requiring facial recognition. Apologizing for the experience, XPeng removed the third-party app, the report added.

Though neither of the two parties involved named the app, it is allegedly Dianping, a food ordering app, the report said, citing other media reports.

XPeng did not immediately respond to Benzinga‘s request for comment.

In February this year, XPeng reported 6,010 vehicle deliveries, a 3.9% fall from the 6,552 vehicles it sold in the corresponding month last year.

XPeng’s deliveries has been on a constant decline since June last year. However, early last month, the company’s G9 SUV and P7 sedan made their debut in Europe.

Check out more of Benzinga’s Future Of Mobility coverage by following this link.

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